A rectified tile has a precise square-cut edge, allowing tiles to be laid very closely together with smaller grout joins. Non-rectified tiles have a slightly rounded or “cushioned” edge, which creates a more traditional looking tile with a wider grout join.
Tiles
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What is Batch Variation and Shade Variation?
Batch Variation is an inherent feature associated with tile production. There may be slight size, shade and surface quality variations between different batches of tiles.
Shade Variation refers to the natural differences in colour, tone and texture among tiles within the same series. Manufacturers use a rating system to classify the degree of variation, we have included this information below. Our tile displays are clearly marked and our consultants will discuss the type of Variation with you when you are selecting your tiles
V1 – Uniform Appearance
Differences among pieces from the same production run are minimal.V2 – Moderate Variation
Clearly distinguishable differences in texture and/or pattern within similar colours.V3 – Random Variation
While the colours present on a single piece of tile will be indicative of the colours to be expected on the other tiles, the amount of colours on each piece may vary significantly. For example “that little bit of colour” on one piece of tile may be the primary colour on the next piece.V4 – Highly Random Variation
Random colour differences from tile to tile, so that one tile may have totally different colours from that of other tiles. Thus the final installation will be unique. -
What is the difference between Ceramic & Porcelain tiles?
The terminology can be confusing. Ceramic and porcelain tiles come from a traditional and efficient production method of kiln-firing. Most types of tiles that are made from clay or a mixture of clay and other materials are considered to be a part of the larger classification called ‘ceramic tiles’. These tiles can be split into two groups, porcelain tiles and non-porcelain tiles. Non-porcelain tiles are more commonly known as ceramic tiles.
Ceramic tiles are generally made from red or white clay and have a durable glaze which can carry a vast array of textures, colours, patterns and are available in many shapes and sizes. The glaze makes for easy cleaning and maintenance requiring only a simple surface clean by sweeping, vacuuming and regular washing. Being hygienic and easy to clean, ceramic tiles are recommended for all areas where high sanitary standards are required. Ceramic tiles are a tough and enduring floor and wall covering material and are usually suitable for very light to moderate traffic areas.
Porcelain tiles are classified as a form of ‘ceramic tiles’. Whilst the production method of both tile types are similar, it is the dust pressing and firing process of the porcelain tiles which results in superior characteristics, including being much stronger and less porous, with a water absorption rate of 0.5% or less. The two main types of porcelain tiles are full-bodied or through-bodied porcelain and glazed porcelain.
Full-bodied porcelain refers to the tile being consistent in composition throughout the body of the tile. The colour and pattern runs through the entire thickness of the tile making them virtually impervious to wear and suitable for any application from residential to the highest traffic commercial or industrial areas.
Glazed porcelain tiles are manufactured initially in the same way as the full-bodied tile. The difference is that their surface is coated with a liquid glass, which is then baked into the surface of the clay. The glaze is an impervious surface finish which protects the tile from stains and moisture, making for easier maintenance. Glazed porcelain tiles are much harder and more wear and damage resistant than non-porcelain ceramic tiles, therefore are suitable for any application from light traffic to the heaviest residential and light commercial traffic. The glaze allows an unlimited array of colours, patterns and designs especially with the new inkjet technology, where tiles can be produced to have an accurate recreation of the look of natural stone, woods and metals.
Porcelain tiles are available in many finishes, including polished, semi-polished, matte, honed, rock, structured or textured. Tiles, whether porcelain or ceramic have a longer life cycle when compared to most of the other flooring materials. They are a hard wearing material and are resistant to harsh cleaning agents, scratches, stains, fading, heavy loads, fire and frost.
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What is the difference between Rectified and Non-Rectified?
A rectified tile has a precise square-cut edge, allowing tiles to be laid very closely together with smaller grout joins. Non-rectified tiles have a slightly rounded or “cushioned” edge, which creates a more traditional looking tile with a wider grout join.
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What Tiles can I use in my Pool?
When tiling inside a pool we recommend floor grade porcelain tiles, as they are more durable and wear better over time. Mosaics are also a popular choice and come in a large array of colours and designs.
Paperfaced or Dot Mounted mosaics are recommended over mesh backed mosaics, as better adhesion is achieved during the laying process.
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What is dry laying and why is it important?
The number one thing that scares DIY tilers is worrying about making a mistake that will become permanent when the tiles are laid with adhesive.
“Dry laying” is laying tiles without any adhesive to determine if you have enough, if you’re happy with the way they’re arranged and if there are any problems. Basically, it’s a test run that allows you to experiment and work out exactly how you want to lay your tiles before you stick them with adhesive. This is also the perfect time to look at your tiles carefully to ensure they’re what you expected and that there are no issues with them.
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Why should I tile higher?
Have you taken the time to see what your tiling heights are? We encourage you to do so prior to visiting our showroom. It is also worth visiting Display Homes to look specifically at the tiling heights and the difference that it makes to the bathroom. Please familiarise yourself with your builder’s inclusions for tiling heights within your addenda.
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What surfaces can I tile onto?
You can tile over most wall and floor surfaces you find in your home including concrete, timber, brickwork, plasterboard and more.
Because each surface type has its own characteristics (such as rate of expansion and contraction, moisture absorption and ‘dimensional stability’), some surfaces may require special preparation and different surfaces will require different adhesives.
Please contact us if you would like some advice for your upcoming project.
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Stock availability – How does it work?
Due to circumstances beyond our control, tiles may become unavailable or discontinued. This may be as a result of the manufacturer discontinuing an entire range, or particular tiles from a series.
If you find a tile you love, we recommend placing an order as soon as possible to ensure stock availability and avoid disappointment.
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Will the wall and floor grout joints line up?
In most cases the joints will not line up. Even if you are choosing a wall and floor tile from the same range, there is no guarantee that they will line up, even if they say they are the same size. Remember that once the bathroom is completed there will be fittings and items that will distract the eye from the joints so this will not be as noticeable.
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How much wastage should I allow?
It is usually recommended to allow an extra 10% to 15% for wastage depending on the tile and how it is being laid. If the tile is an end of line, discontinued, large format (600x1200mm or bigger) or an order in product we recommend a wastage allowance of 20%.
This does not mean that the goods are actually wasted, they are actually used for cuts, etc as tile formats will hardly ever fit exact in a space.
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What do I do if I think there’s something wrong with my tiles?
If you think there is a problem with your tiles or they are different to your expectations, the most important thing to do is contact the Armanti store you bought them from before you lay them.
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How can I minimise wear and tear on floor tiles?
Below are some simple tips you can apply to keep your tiles looking smart for years to come:
– Bleach, harsh chemicals, steel wool or wire brushes are not recommended. Any harsh cleaning agent may harm your tiles.
– Use only recommended cleaning products and sealants, and make sure they are specific to the tile purchased. The products sold by National Tiles cover every type of tile.
– Spill alert! To avoid grout stains, get onto floor spills straight away.
– Consider using floor protectors on the legs of furniture items to prevent tile damage.
For further information on the range of trade products Armanti has available please follow the links below:
https://www.davcoaustralia.com.au/products/
https://www.kerakoll.com.au/grouts-and-joint-filler
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Will Armanti calculate how many tiles I need?
We recommend your installer or builder completes an on-site measure to calculate the amount of tiles needed to complete your project.
Estimation of quantities by Armanti Tiles & Bathware is provided as a service when possible. No responsibility will be taken for under or over supply due to misrepresentation of plans and information supplied by client, we encourage all clients to check quantities onsite. If clients accept estimation provided they accept that shortages or extras may occur. In this event all shortages will need to be purchased however we cannot guarantee availability and in particular same tile batches. In the event of over supply tiles may not be refunded. Only full boxes of stocked tiles will be refunded and must be of current batch, order in tiles will need to approved for credit by our supplier. A 20% restocking fee will apply and for order in returns freight charges may also be incurred.
Selections
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Do I need to make an appointment?
Yes, due to staffing shortages we require our clients to make an appointment to complete their tile selection; this enables us to dedicate as much time to you as possible to create your dream home.
Our opening hours are:
Monday to Friday – 9am – 5.00pm
Saturday – Bunbury and Busselton 9am – 12.30pm
Sunday – ClosedBuilding a new home is an exciting time in your life. It can also be a little overwhelming, especially if it is your first experience with the building process. Our staff are fully trained to help you with your tile and laminate selection and can give you advice on the latest trends.
We will make your selection easy and enjoyable and help make your new home reflect your personal style and individuality!
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What do I need to bring to my appointment?
Our aim is to help you make the best decisions possible so we would love you to bring along the following items so that we can bring your ideas to life:
House Plans – Your working drawings will give us an idea of the space, we can work out what you need to purchase and nominate feature tile placements and the extent of tiling.
Addenda – This will advise of your standard inclusions such as tile size and PC allowance, laminates and stone options (if applicable).
Imagery – Imagery you have collected from magazines or online in relation to the style you wish to achieve in your new home. -
How long does an appointment take?
We have several different appointment options available. Your appointment may be quick (if you’re set on selections) or it could be longer if we need more time to lock down a concept and ideas.
Please select a 90 minute consultation for New Build Tile Selections or Renovation Selections.
If you need to revisit your concept or complete a reselection we also offer 30 minute appointments with our team.
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Do you charge for an appointment?
We don’t charge for time spent with our team completing selections, however we do value your time and ours – all we ask that you come prepared to your appointment armed with as much information as possible to help us create your dream space.
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What will select at my appointment if I am building with a project builder?
Tiles are not the only item you will need to select at the time of the tile selection.
You will view and select the following items:
– Wet area tiles (Bathroom, Ensuite, WC, Laundry and Kitchen splashbacks) – wall, floor and feature tiles (if applicable)
– Main Living Area floor tiles (if applicable)
– Balcony, porch or external feature wall tiles (if applicable)
– Grout colours for all tiles selected
– Laminates for bench tops (if applicable) and cupboard doors in Bathrooms, Kitchen and Laundry
– Stone bench tops (if applicable)Our showrooms have our full range of tiles on display including our builders range.
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What happens if I change my mind after my selection appointment?
If you wish to change your tile selection after you have already completed a selection form, you would need to come back to our showroom to complete a re-selection.
You will need to check with your building company before visiting us to reselect, to ask if you can change your tiles or laminates as some builders do not allow changes to be made after you have been to pre-start, and if they do, then a fee may be involved from the builder. You may also need authorization from the builder before you can complete a reselection.
30 minute reselection appointments can be booked via our website. Armanti does not charge you any fees to change your tile selection, however, we do encourage you to be sure before completing an initial selection to avoid any complications or inconvenience with reselections. -
What is the cancellation policy?
We understand that things come up so no worries if you need to cancel.
All we ask if that you give us 24 hours notice so we can offer your appointments to our clients on our waitlist. You can then book another timeslot that suits.
No times that suit? Please join our waitlist https://armanti.com.au/contact/
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Do you offer virtual consultations?
At this stage we are unable to offer virtual consultations but if you are stuck please contact us and we will do our best to accommodate you https://armanti.com.au/contact/
Orders and Quoting
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Can I get a quote on the same day as I make my selections?
The quoting process is quite involved but our team endeavours to send quotes within 5 days of your product selection. In some instances your sales consultant may be able to give rough guidelines, however this is an estimate only and cannot be considered a final costing. All final prices can only be authorised in writing via a formal quotation. This quotation is valid for 30 days from the date of issue.
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What are the Lead Times on Products in your Stores?
Please note that not all products listed in our Shop are stocked at our store locations. If you are working on a restricted time frame we recommend contacting us via our Contact page and including the store location for collection and products you require so we can assist you with an ETA asap.
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Which payment methods do you accept?
Armanti accepts payment via Credit Card (Mastercard or Visa) Cash, Cheque or Direct Deposit.
Payments made via direct deposit must appear in our account prior to delivery or collection of goods, this may take up to 3 working days so please allow enough time for the payment to process.
Delivery, Shipping and Pick Up
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Do you offer free delivery?
Delivery does not form part of your order, all goods are ex Armanti warehouse.
If delivery is required a quote relative to your order can be provided by your sales consultant based on our driver availability.
You can book a delivery by contacting your sales consultant directly or phoning our warehouse at the relevant store location.
We require payment in FULL prior to your order being delivered to site.
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I think my order is damaged, what do I do?
Damaged Goods must be reported within 48hrs so that goods can be inspected and an outcome determined to rectify the issue. No damage claims will be accepted after this period.
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Do you offer Shipping if I don’t live locally?
No. Armanti Tiles and Bathware is currently offering In Store Pickup only with all orders placed online via our website.
Your pick up location is selected at checkout and will be from our stores in either Bunbury or Busselton in Western Australia.
Once your order is placed online a team member from the nominated store will contact you to arrange payment for your order and discuss the availability/lead time of the products ordered. A deposit is required to proceed with your order and the balance is payable upon collection of your order from Armanti.
You will be contacted either by phone, text or email when your order is fully packed and ready for collection from your chosen location. If you require any items urgently please advise our team and we will do our best to accommodate your request. Armanti will liaise with you regarding an approximate weight and size of your order so you can transport your order home safely.
Returns and Warranty
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Can I return excess tiles my builder purchased for me?
Only the purchaser can return tiles. Have a chat with your builder about this.
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Can I return Order In or Custom Made items?
No, all order in items or custom finish tapware items are non-refundable and non-returnable.
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Can I return leftover boxes of tiles or anything else I don’t need?
Returns for credits will always be at Armanti Tiles and Bathware’s discretion and will only apply to stocked items.
Tile credits will only apply if items being returned are current shade stock, these must be in a saleable condition, stocked tones, full boxes, and original packaging. Returns must be within 30 days of receipt.
Fixtures credits will only apply if goods are in a saleable condition with original packaging, no defects and unopened. Returns must be within 30 days of receipt.
A 20% restocking fee will apply in all cases. Non-stocked items that wish to be returned will be evaluated based on the suppliers restocking policy and associated returning costs.
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What is the Warranty period for the products I have selected?
Please refer to individual product pages for Warranty information. Please contact Armanti Tiles and Bathware via our Contact page if you have a warranty claim or questions relating to a product purchased and we can point you in the right direction or assist where possible.